Project Name: Switchboard Management Integrations
Technologies: C# (.NET, DevExpress, WCF, MVC 4), Oracle
Custom Call Center Management applications integrated with Avaya switchboard were coded. Incoming call management, operator management tracking systems, voice recording integrations and reporting modules have been developed.
- Inbound / Outbound Call Management Systems
- Operator Management Tracking Systems
- Voice Recording Integrations
- Reporting Solutions